Frequently Asked Questions

Support Program
 FAQs

  • The enrolled child must be under 18 years of age, their diagnosis must be deemed life-threatening by a medical professional, and must be within 2 years of active treatment. (For kids who want to be campaign kids, there will be further requirements.)

    We’re so excited to learn more about your child! Please fill out our youth inquiry application here.

    One of our team members will be in touch within 2-3 business days.

Donor Program
 FAQs

  • Yes! We have a #ChangeMaker program, where you can sign up to donate any amount monthly, quarterly, and even annually! You can register here.

  • When you donate to a child’s campaign, your full donation is put towards our campaign’s program to help make that child’s dream come true until the goal is met. Once the campaign goal is met, any donations thereafter are donated to our Dream Bank, to help more children and fund our other programs. Every year, Campaign One At A Time strives to improve its efficiency. Our goal is to have an overall efficiency of 85%. You can request our most recent financial statement through our contact page.

  • Thank you so much for making a donation! We accept payments via VENMO, PayPal, through our website, and through Facebook & Instagram. If you donate to a specific fundraiser on Facebook, your name will show when clicking on that specific Facebook fundraiser; same with Instagram, but unfortunately if you donate through our website, the technology is not connected to social media, so there is no way for your donation to show on any other platform. Rest assured, your donation is going where you want it to. If you ever have a question about your donation, please email support@campaignoaat.org with a copy of your receipt/Donor ID Number.

  • Thank you for your interest in spreading good! You can apply to volunteer with Campaign One At A Time here.

    One of our team members will be in touch within 2-3 business days.

  • The donation amount will still show for you because you are viewing it from your personal account. For other users, it doesn't show!

  • For safety purposes, please avoid the following items; stuffed animals, handmade items, food, knives, candy, cloth body dolls, balloons, porcelain dolls, VHS movies, soap or bubble mixtures, used items of any kind, and ride-on toys.

  • We post campaigns updates on each of our regions Instagram stories Monday - Friday before 12pm PST so you can stay up to date with how close each child is to reaching their campaign goals!

  • Yes!

    We are currently registered with most major donor matching companies; Benevity, Bright Funds, etc, but if we do not appear as one of your company’s matching partners, please let us know what information is needed on our end to register with your company as an approved matching partner!

  • Our website site update is cumulative of all fundraisers across all platforms and is the most accurate reflection of campaign updates.

    We do not control the social media platform fundraisers such as Facebook and are unable to update the amount reflected there. In the interest of transparency, we do add the amount raised on Facebook and Instagram as well as other social platforms to the total number reflected on our website.

    Campaign pages on our website are updated daily Monday through Friday between 9 am and 12 pm PST.